Terms & Conditions and Privacy Policy . Topctlimo Mar, 2010 . Terms and Conditions . Billing Credit card will be required for all kinds of reservations. All credit cards must be verified for the quoted price, before vehicle leaves our office). We accept all major credit cards (MasterCard, Visa, and American Express). Reservations To make reservations, please call us at our toll free number 1-860-796-4893 or email us at topctlimo20@gmail.com Upon receipt of your reservation request, subject to availability, we’ll email or text your confirmation in writing. Reservations are not valid, unless you’ve a written confirmation from Topctlimo. We recommend that you make your reservation at least 48 hours prior to the actual time of Limo. However, last minute reservation will be possible depending on availability of Limousine. Cancellations We require at least (3) hours notice to cancel your reservation. If you cancel less than (5) hour before your time of Limousine, we will charge cancellation fee of 100% percent. Overtime Please ask your chauffeur, if it is possible to go over the reserved time. Approval of the overtime is not guaranteed, it depends on vehicle availability. A fifteen minute grace period is allowed following the reserved time Hourly Reservation Hourly charges, including all applicable fees and gratuity will apply on the overtime hourly rate. Deposit will require pay in full making a reservation if the customer provided a valid credit card. Other Charges Other non negotiable charges will apply for damaged vehicle such as: broken glassware, electronic equipment, carpets, bars, lights, seats, etc Drug Use Prohibited Any use shall result in termination of the transportation and a charge for the full quoted price and other occurring charges. Please refrain from excessive drinking, be respectful to the chauffeur, refrain from the use of foul language, and unacceptable behavior - it will lead to termination of the transportation TO anyone. No Liability We are not responsible for circumstances beyond our control, including weather, road conditions, breakdown, etc. We reserve the rights to refuse service to anyone any time due to situations .Topctlimo reserves the right, at its sole discretion, to change, modifies, add or remove any portion of this Agreement in whole or in part, at any time, without advance notice. Changes to these Terms and Conditions will be effective when notice of such change is posted. Privacy Policy At Topctlimo the privacy of our clients and their personal information is just as important to us as providing the highest levels of service in the industry - making sure you get to your destination on time, securely, quick and comfortably. We keep informations you give us as strictly confidential .Topctlimo is fully licensed by the Department of Transportation , And DOT of Connecticut completely insured away from the limits required by state of Connecticut law. Also, for your comfort, protection, and safety . We do not sell lists of contact information of any kind, or let other companies ask for you in any case. We’ll never give out client’s info to anyone without the client’s express written consent. We value our customer's privacy and recognize the trust our customers place with us.Topctlimo is committed to protecting your personal data and adheres to the highest ethical standards in processing that data and keeping all of our client’s information confidential. We work with technical experts to constantly monitor and update its network against the latest in information technology threats.